You can send in a support case (previously called tickets) or reply to an existing case through the Edlio CMS (your website's admin area).
If this is in regards to an existing case click the case number then tap New Message (if open) or Re-open this case (if closed).
Make sure your email is correct and provide additional contact information if desired.
Include a subject line and provide as much information as you can so that we can better assist you. You may attach screenshots and files that help explain your question.